FAQ

Questions, answered.

Everything about estimates, vendors, RFQs, the vendor portal, credits and security.

Getting started

Manufacturing companies, job shops and OEM sourcing teams who need fast should-cost estimates, a reliable supplier database and an online way to collect quotes — plus their suppliers, who use the free vendor portal.

Register your organization, verify your e-mail with the 6-digit code we send, and your workspace opens with starter masters and free AI credits.

Yes. Org admins add members from the Team page. Everyone shares vendors, masters, estimates and the credit balance.

Estimates & AI

PDF drawings and images (JPG, PNG, WEBP) are read by the AI model; DXF, STEP/STP, STL and IGES are measured on the server for size, holes, PCD, volume and weight. TXT and CSV notes are fine too.

The AI plans the route and cycle times; prices come from your own masters. Each estimate shows assumptions and a confidence level — review and edit cycle times, and the result improves as your masters grow.

The platform owner chooses Claude (Anthropic) or GPT (OpenAI) and the exact model in the super admin console.

Vendors & RFQs

Share an invitation link or e-mail invites from “Invite vendors”. Vendors register, verify by OTP and add their details, machines and processes. You approve them by setting their status to Active.

Yes — one vendor login connects to every organization that invites them. Each organization only sees its own requests and that vendor’s quotes to them.

Yes. They receive an e-mail with a secure link to register and view the request. Vendors without an e-mail are tracked on the RFQ so you can follow up yourself.

Nobody outside your organization. It’s only used to show each quote as % above or below target.

Security & data

Yes. Every vendor, master, estimate, RFQ and file belongs to one organization and is checked on every request.

RFQ drawings and quotation files are stored outside the public web folder and served only to your team and the vendors invited to that RFQ.

E-mail OTP verification on registration and password reset, hashed passwords, CSRF tokens on every form and a 15-minute lockout after 5 failed sign-ins.
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